FREQUENTLY ASKED QUESTIONS

About the Grubhub Community Fund

What is the Grubhub Community Fund?

The Grubhub Community Fund is a donor-advised fund administered by Fidelity Charitable, a national sponsoring organization. The Grubhub Community Fund is made possible through donations from our customers through our Donate the Change feature. Grubhub matches contributions on eligible orders from our Grubhub+ members.

What are Grubhub's key areas of focus? 

Grubhub's community impact work includes three areas of focus:

  1. Closing the Hunger Gap.
  2. Creating Opportunity within the Hospitality Industry (food and beverage).
  3. Supporting Independent Restaurants.

Available funding opportunities will be directly tied to the above areas of focus. Specific eligibility criteria will be included in the detailed description for all open funding opportunities.

Where can i find more information about Grubhub's community impact work? 

Those interested in learning more about Grubhub's community impact programs and partnerships can visit about.grubhub.com for more information. 

Is my organization eligible for a Grubhub Community Fund grant?

Grubhub Community Fund grant opportunities are open to 501(c)(3) organizations only. Open grant opportunities (i.e. those accepting applications from organizations that do not currently receive funding from the Grubhub Community Fund) will be listed on this application portal. Other programs supported via the Grubhub Community Fund, including our strategic partnerships, are by invitation only. 

Can a school or higher education institution apply for Grubhub Community Fund grant opportunities? 

No. Schools including public and private schools as well as colleges and universities are not eligible to apply for funding via the Grubhub Community Fund. If you are a 501(c)(3) nonprofit organization affiliated with a school or higher education institution, but operating separately, please reference the specific funding criteria listed under each funding opportunity to determine your eligibility for funding. 

Are religious organizations eligible for Grubhub Community Fund grant opportunities?

Please reference the specific funding criteria listed under each funding opportunity to determine your eligibility for funding.  

Submitting An Application

I already have a SurveyMonkey Apply account, can I use it to submit an application? 

To submit an application using this application portal, you will need to establish an organization account, if you have not done so already. Individuals are not eligible to apply. Please see the resources listed below for more information on registering and completing an application and managing your organization. 

Click here to review the "Completing an Application FAQ"

Click here to review the "Managing Your Organization FAQ"

Click here for general account assistance (i.e. resetting passwords, changing emails, etc.)

How do I contact the contact the site administrators?

To contact the administrators of the site:

  1. Go to the Home Page or Log in to your Account
  2. Click on the Information (i) icon
  3. Click on Contact the Site Administrator

What is a collaborator and how do I add one to my application?

A collaborator is someone within your organization that you would like to invite to complete or review a specific task(s) within you application. Some tasks might be labeled as an "owner only" task and not open to collaborators. 

To add a collaborator/members. you must first manage you organization's members using using the following steps

  1. Login as an organization administrator
  2. Click on Manage Organization in the top right corner
  3. Click on Members
  4. Click on Add Member
  5. Enter the First Name, Last Name, and Email Address of the member

If collaborators are allowed to complete a task, you can add them by selecting the "Add Member or Team" button on the left toolbar within your application. You will have the option to provide your collaborator "edit" or "view only" access.

Once the invite is sent, the collaborator will receive an email. Within the email, the collaborator will be able to join the application or decline the invite. Upon clicking Join Now within the email, the collaborator will be able to either Login or complete the registration process, depending on if they already have an account. Once they have logged in they will be successfully added as a collaborator to the application.

Please note: Not all funding opportunities will include the option to invite a collaborator. Some tasks within your application might allow collaborators and some might be restricted and only accessible to you as the application owner/primary account administrator. Additional information on collaborators and members can be found here

How do I ensure that I receive communications regarding my application?

  1.  Check to see if noreply@mail.smapply.net has been added as a safe sender on your email inbox.
  2. If you have an email address that is hosted under your organization or school, we would recommend reaching out to your IT department to ensure the emails are not being blocked on a domain level.

You can provide your IT department with the following details:

Email addresses to be allow listed/added to safe sender lists:

  • noreply@smapply.net
  • noreply@mail.smapply.net
  • noreply@fluidreview.com
  • noreply@mail.fluidreview.com
  • wish@surveymonkey.mail.e.sparkpost.com
  • noreply@smapply.io

Program FAQ Documents

Full Plate Grant Program: Frequently Asked Questions